School Policies
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Release of Personal Information
Information pertaining to the admission, progress, health or discharge of an individual child shall be confidential and limited to staff members designated by the Preschool Director or the Department of Children and Family Services. Disclosure or dissemination of this information to others must be requested in writing by parents or guardians.
Child-Abuse
Nevada state law requires Child Care providers to report any suspicion of child abuse, neglect, or exploitation. All aspects of such situations are kept confidential and are handled in a professional manner by staff. The child abuse hotline number is 1-800-992-5757.
Two Week Trial Period
Christ Lutheran Children's Center cultivates the spiritual, social, emotional, intellectual and physical development of each child in a warm and loving Christ centered environment. It is because of this philosophy that we enforces the two week trial period. Your child will be on a two week trial period. During this time if your child bites, runs out of the classroom, leaves school property, or shows extreme aggressive behavior, you may be given notice that your child will be withdrawn. This policy is to protect other children as well as your own child. In some instances your trial period will be extended for another two weeks. There is no second chance for children who leave school property or show extreme aggressive behavior.
Personal Belongings
An individual cubby is provided for each child's personal belongings, including anything they need to take home such as daily art projects, newsletters, etc. Your teacher may also have a take home folder for paperwork. Classrooms have coat hooks for backpacks and coats; we ask that you label all outerwear clothing with your child's name. We ask that children do not bring personal toys, jewelry, or makeup from home unless there is show and tell or a project in the classroom, we cannot be responsible for broken or misplaced items. Please make sure that personal belongings such as sippy cups, bottles, pacifiers, and extra clothing are clearly labeled with your child's name.
Lunch Time
Christ Lutheran Children's Center provides a morning and an afternoon snack. It is the responsibility of the parent to bring in a cold lunch. Please bring your child's lunch in a clearly marked container or bag. We will keep the children's lunches in the refrigerator. Health Department policy does not allow our center to heat up any child's lunch. Please make sure your child's lunch does not require heating.
Make sure lunches are not full of sugar. A small candy for dessert or fruit snacks are ok, do not include any soda including diet or caffeine free. We do provide milk.
If your child's lunch is forgotten there will be a $5.00 fee for that day's lunch to be provided.
Please be sure that the teacher is aware of any allergies and diet restrictions before the start of the school year.
Allergies
If your child has any allergies, please be certain to make a note of it on the emergency card and enrollment forms. Also, when registering into our program, please discuss any special needs or allergies (food or environmental) with the Director. This will guarantee that we are equipped to handle each situation.
Nap Time
Nap time is from 1:00pm -2:45pm daily. If your child naps you are required to bring a fitted crib sheet and a small blanket (please no big pillows, stuffed animals, etc.). We supply the nap mat and lots of tender loving care. Please make sure you bring these items every Monday and take them home every Friday to be laundered. We have no laundry facility to wash sheets and blankets. If the crib sheet and blanket are forgotten, both items will be provided for child and you will be billed $4.00 for the weeks use, the cost is to pay to take the items to an outside facility to be laundered. Please make sure your items are clearly labeled with your child's name.
Non-Nap Policy
As children get older they tend to not need a nap as often as younger kids. This is why we opened up the non-nap room. Children are encouraged to do art, build with blocks, play dress up, read books, or watch a G-rated movie.
Parents may request that their child not lay down for a nap. Minimum age is 4 years old, all other children under 4 must take a nap.
Please keep in mind that if your child is aggressive, not listening, or otherwise showing signs of needing a down time (nap) we will send them to the nap room for a rest period.
Bad Check Policy
Christ Lutheran Children's Center understands that sometimes unfortunate things can happen that cause us to occasionally bounce a check. It is our policy to allow bounced checks to happen only once. If your check comes back a second time you will be required to make tuition payments in cash or by money order for a six month period. Please remember that our return check fee is $25.00.
Withdrawal Policy
If you wish to withdrawal your child from Christ Lutheran Children's Center please keep in mind the following policies:
You must provide two weeks written notice to withdrawal.
If written notification is not provided, you will be required to pay all fees for the program in which your child was scheduled to attend.
If your child is absent from the program for two weeks and you do not call to notify us, your child will be automatically withdrawn and can only be readmitted if space is available. You are responsible for the two weeks tuition.
If I wish to re-enroll, an additional Registration Fee will be due.
Vacation credit CANNOT be used for the last two weeks of attendance.
You will be responsible for all late fees in accordance with the contract, collection fees, and legal fees that accrue in the time it takes to collect the debt if you fail to pay your last two weeks. The account will be turned over to our collection agency after 30 days.
Discipline
Rules at Christ Lutheran Children's Center are made for the safety of our children. The staff will use positive, gentle methods of Christian discipline that encourage children to use self-control, self-direction, self-respect, respect for others, and cooperation. Children who are involved with their environment are less apt to experience behavioral difficulties. All discipline will be completed in a loving and caring manner with forgiveness rather than punishment as a goal. The use of physical punishment or harsh language will never be allowed.
We also believe children should be recognized for their good behavior, which also builds confidence and self-esteem. We will always offer praise in a sincere voice and praise a child for both effort and success. For children who do experience difficulties, our policy is to first redirect the child to other activities. With a calm voice and actions, children are reminded of the rules, then redirected and separated from the problem. Through direct, caring communication with the child, the teacher will explain the expectations of appropriate behavior and coach the child in some alternate behaviors or strategies. If further intervention is necessary, parents shall be notified. Our policy is one of loving discipline where clear, safe limits shall be set. shall be set.
Children's behavioral issues will be documented on an “Incident Report.” The report needs to be signed by the parent and will be placed in the child's file. You may request a copy for your records.
If a child damages or destroys school property, parents will assume full financial responsibility.
The following outline our discipline procedures:
An attempt by the teacher to redirect the child to another activity in the classroom.
Verbal reaction to child's behavior in a calm voice explaining the expectations.
A conference with the parents may be requested by the teacher if the behavior of a child continues to interfere with the preschool program. It is imperative that home and school cooperate with mutual goals and procedures.
If disruptive behavior cannot be corrected, the preschool has the responsibility to request that the parents withdraw their child. Dismissal of a child is considered only when the health, safety and welfare of that child, the rest of the children in the group, or our staff are at risk.
Dress Code
WE LIKE TO GET MESSY AT PRESCHOOL! When dressing your child for preschool, please consider the variety of activities in which they will participate. Please dress your child in comfortable clothes that your child can easily manipulate in the restroom. Clothing should also be washable -- we use cover-ups for painting with washable paints, markers and stamp pads but clothes still may come home with hard-to-remove spots or stains. We will play outdoors each day except in cases of extreme heat/cold, rainy, or windy weather. Please dress your child appropriately for the weather (which may include a jacket/coat, mittens, hats and boots). Play shoes are recommended. No thongs or floppy sandals, please. Girls dresses must fit appropriately - not too short. We have a very limited supply of clothing at the center; should your child use CLCC items please wash it and return it promptly.
Please label all outerwear clothing with your child's name.
Picture Permission
Pictures of the children may be published on Christ Lutheran Children's Center Web site. No children's names will be used on the site. Only pictures of the children at the preschool. This is for parents who would like to see what the children are doing at preschool or share web site pictures with grandparents, other family members, and friends, as well as promotional materials.
Late Tuition Payment Policy
Late Fee for Daycare Paid Weekly
If you are paying weekly for childcare your tuition is due and payable on Monday morning at the time of drop off. If tuition is not received by Wednesday morning at 10:00am, a late fee of $5.00 will be assessed. If tuition is not paid by Thursday by 6pm an additional late fee of $10.00 will be added and your child will not be admitted on Friday morning if the current week's tuition and late fees are not paid.
Late Fee for Preschool Only Children
Tuition is due by the 1st of the month and is to reach school no later than the 5th by 10am. A $15.00 service charge will be added to all past due accounts on the 5th at 10am. Your child will not be admitted on the 8th without the current month’s tuition and late fee paid.
Birthday and Holiday Celebration Parties
If your child has a birthday during the school year, perhaps you would like to share this special day with the class. You may want to send cookies or cupcakes and all the trimmings. Please notify teachers in advance. We do celebrate holidays with classroom parties! Holiday parties are celebrated, watch for sign-up sheets and information.
Complaint Procedures
We are very pleased to have your child at Christ Lutheran Children's Center. Please be advised that as a parent you have a right to file a complaint with Child Care Licensing if you feel that the safety of your child or others may be at risk. Before calling licensing, we ask that you please make every effort to resolve your matter with the director first. The number to contact licensing is (702) 229-6281.
Enrichment Classes
Christ Lutheran Children's Center is proud to have Wonderland come to our facility and instruct private lessons to our children in Karate, Dance, Gymnastics and Tumbling. We think this is a wonderful opportunity for the children to be taught in small groups of children only attending our preschool and convenient because Wonderland comes to the Center. Please visit the office for information on signing up and receiving a free trial class. Please note that Wonderland is independent of Christ Lutheran Children's Center, concerns with tuition, etc. should be handled with Wonderland directly.
Arrivals and Departures
Your preschool child must be brought into the school and signed in upon arrival by the parent or adult bringing him/her to school. Your child must also be signed out by the adult picking him/her up at the end of the day. All persons picking up children must be a parent/guardian or authorized escort listed on the registration card. The release must be kept current at all times. NO person will be allowed to transport your child unless his/her name appears on the registration card or special written permission is on file at the facility. A photo ID will be required before the child is released.
Visitors
We have an open door policy for parents and parents that are looking for childcare at our center. Our parents are welcome to stop in at anytime to visit.
Emergency Procedures
In case of an emergency, the staff will make every effort to reach the parents or the alternates listed on the "Child Information Card." Parents are asked to notify the school immediately in event of any changes in address or telephone number. In case of an emergency, the staff will make every effort to reach the parents or the alternates listed on the "Child Information Card."
1. Minor Accident
When a child receives a minor cut or bump, we administer first aid and TLC and notify the parents at the time the child is picked up. His/her name is placed on the permanent record of accidents and emergencies kept on file in the preschool office.
Exception: All bumps and injuries to the head that require first aid are reported to the parents immediately.
2. Serious Accidents
In the event a child receives a more serious injury, bump, or possible need for stitches, we will administer first aid and notify you immediately so you can seek a doctor's care if necessary.
If we cannot reach you or your child's doctor and we feel immediate medical attention is needed, we will call an ambulance or transport the child to an emergency facility in the company of a staff member.
3. Emergency Situations
Whenever a child is bleeding severely, unconscious, not breathing or a broken bone is suspected; we will administer first aid, call 911 for an ambulance and notify you immediately.
A written report of all serious accidents and emergencies is kept on file in the preschool office.
Safety
One of our primary considerations is to insure that we maintain a safe and healthy environment for your children and our staff.
Please bring your child into the building and remain with your child until the teacher is present and class is ready to begin. Children should be accompanied into the school and a sign in sheet is provided in the entryway. If the children are playing outside before preschool starts, please make your child's teacher aware of your child's arrival. Each child must be signed in and out by the parent or responsible individual. For safety sake, children will only be released to those individuals authorized to pick up the child. A picture ID will be required in order to release a child to a person other than the parent/guardian. Notice of any additions or deletions to authorization form must be made in person by parent/guardian. If one parent has sole legal custody of a child, the school will then require that legal documentation for the child's file.
When you leave with your child, please be certain the teacher is notified and you sign your child out for the day. Please check your child's cubby (and folder) for art projects or newsletters.
The following measures are taken to ensure the safety of your child:
Children are always supervised.
We maintain low child/ teacher ratios.
There is immediate access to a working telephone near each classroom.
A person trained in First Aid will be present at the preschool whenever children are in attendance.
An Accident Report form will be completed in the event of an accident or injury or when syrup of Ipecac is required. One copy of the report will be given to the parent or guardian; one will remain on file at the preschool for one year.
Emergency plan is posted in the room.
No medication without prescription, food supplements or vitamins will be given.
There will be no flammable cans used in the rooms during the hours that the children are present.
Staff members are required to immediately notify the appropriate children's services agency when a staff member suspects that a child has been abused or neglected, as required by state law.
Safety caps cover all wall outlets.
All exits are clearly marked and accessible.
Equipment and materials are routinely safety-checked.
The playground is routinely safety-checked.
Children will not have outside playtime when it is rainy, extremely windy, below 50 degrees or above 100 degrees.
Children will be accompanied by a teacher whenever going from one room to another, restrooms, and to or from the playground.
The teachers will be helping the children to learn the following playground rules:
No throwing of sticks, sand, rocks, etc.
No running with sticks or other harmful objects.
No climbing on fences.
Only ride the bikes on the bike path.
Space yourself on slides and go up and come down without dawdling.
Change of Address/Work/Phone
It is very important that every parent has an up-to-date address, work and phone record. Your child's teacher must always have accurate contact information. Please notify the preschool immediately when your address, place of employment, or phone number changes. Please also notify the preschool if there are any changes to your alternates in the event of an emergency or illness and the parents are unavailable. Parents must also have all persons authorized to pick up their child in writing, we can not release children to persons who are not authorized for pick-up by the parent in writing.
Illness Policy
General Health Information:
In efforts to provide a healthy environment for all of our children and employees we require everyone to have current immunizations.
In order to comply with Clark County Health Department regulations, the following policies are in effect:
Guidelines for Excluding from Program
The following symptoms in children may suggest the presence of a communicable disease. Children who have these symptoms will be excluded from the child care setting until a physician has certified in writing that the symptoms are not associated with an infectious agent or they are no longer a threat to the health of other children, or the child is symptom free for 24 hours. Should the children be exposed to a communicable disease at preschool, a notice will be posted to inform the other parents.
Fever - 100 degrees or over (taken under the arm), especially if accompanied by other symptoms, such as vomiting, sore throat, diarrhea, headache, stiff neck, or undiagnosed rash
Respiratory Symptoms- Difficult or rapid breathing or severe coughing; or if the child makes a high-pitched croupy or whooping sound after he/she coughs, or if the child is unable to lie comfortably due to a continuous cough
Diarrhea- An increased number of abnormally loose stools in the previous 12 hours or 2 episodes at the center. Observe the child for other symptoms, such as a fever, abdominal pain or vomiting
Vomiting- Two or more episodes of vomiting within the previous 12 hours or one episode at the center
Eye/Nose Drainage- Thick mucus or pus draining from the eye or nose
Sore throat- Sore throat, especially when the child has a fever or swollen glands in the neck
Skin Problems- Skin rashes, undiagnosed or contagious. Infected sores with crusty yellow or green drainage which cannot be covered by clothing or bandages.
Itching- Persistent itching (or scratching) of body or scalp.
Appearance/Behavior- Child looks or acts differently; unusually tired, pale, lacking appetite, confused, irritable, difficult to awaken
Unusual Color- Eyes or skin yellow (jaundice); stool gray or white; urine dark or tea colored. These symptoms can be found hepatitis and should be evaluated by a physician.
Any child in attendance who becomes ill or has not fully recovered from an illness, shall be immediately isolated from the group. A parent or individual authorized by the parent shall be notified to remove the child from the facility as soon as possible.
Cold, Tonsillitis, Flu - child may come back after fever is completely gone (24 hours) - Thick running noses are not permitted. Children are expected to use tissues provided by the school.
Guidelines for Re-Admitting
If the Director's assessment of the illness indicates need for further evaluation, a form will be sent home with the parent asking the parent to have the child's physician indicate their findings. The parent must bring the form or a "return to school" statement back to the center on the child's next attendance day. A child taking antibiotics must be excluded for 24 hours after the first dose of antibiotic, whether the illness is contagious or not.
Communicable Disease Policy
Parents are asked to notify the center no later than 9:30am in the event of illness or if their child has been exposed to any communicable disease.
The center will notify parents in writing when the children in the center have been exposed to a communicable disease. Further, the center will notify Clark County Health Department with any illness or condition specified by law or regulation present in the program within 24 hours of the center's awareness of the situation.
Immunizations need to be current for children enrolled in the center. If immunizations are delayed for medical reasons, a physician's statement must be provided explaining the reasons for the delay and when the immunizations are expected to be given.
Medications Administered
The only medication administered by the center staff shall be prescribed by a physician.
The prescribed medications must be in the original pharmacist's bottle, labeled with the child's name, date, name of medication, and amount of medication to be given. If eye or ear drops or diapering medication does not have the pharmacist's label on it, the medicine will not be administered.
Over the counter or physician's sample medications will only be given if the physician writes a prescription for it. The physician's prescription must include the child's name, date, name of medication, amount to be given, and physician's name, signature and phone number.
Medications will be administered once daily at 12:00 noon. If the medication is not administered at noon (in the event the child is sleeping), the time administered will be noted on medication request form.
Parents must complete and sign a medication request form each week.
Child Immunization and Physical Policy
Upon enrollment, you must present an updated immunization record for your child. Your child will not be allowed entrance without this document. Immunizations are required to be up to date. If your child is not on schedule, the doctor must document that immunizations are in the process of being completed.
It is licensing regulation that every child has a physical card signed by a pediatrician/doctor within 30 days of enrollment. Your child will not be allowed in to the Center on the 31st day without this form. It is advised that as soon as you enroll, that an appointment is made with your doctor to ensure that your child is seen before the 30 day period expires.
Emergency Procedure
The City of Las Vegas requires that we must have an appropriate plan to ensure that we are prepared to respond to an emergency, including without limitation, a fire or natural disaster. We are required to conduct monthly fire drills and quarterly emergency preparedness drills.
For emergency preparedness, if instructed by emergency personnel, we will remove all children to the Social Hall for safety. We have readiness kits with essential supplies needed for an emergency. We have bottled water, a three day supply of food that will not spoil a first aid kit, diapers, blankets, flashlights and batteries, personal hygiene, and contact information for each child.
If the emergency requires that we must evacuate the area we will transport the children to Bonanza High School at 6665 S. Del Ray Avenue, phone number is (702) 799-4000. We will contact parents as soon as possible. In the event that telephone communication is down, we will notify Cross of Christ Church of our location. The address for Cross of Christ is 39808 N. Gavilan Peak Parkway Anthem, AZ 85086, telephone number is (623)551-3454. Please know that our concern is your child's safety and reuniting you with your child.
Alcohol and Tobacco Use
It is our responsibility to provide a safe and healthy environment for each child. We maintain a drug, tobacco, and alcohol free facility. The use of alcohol, drugs, or tobacco is strictly forbidden anywhere in the buildings or on the grounds of the Center by staff, parents, and visitors.
CPR and First Aid
All staff members at Christ Lutheran Children's Center are trained and certified in child CPR and first aid. In addition, all staff members are required to take classes in Signs of Illness, Recognizing and Reporting Abuse, and complete 15 hours of additional training each year.
Late Pick Up after 6:00pm
Late pick-up rate charge is $1.00 per minute. This fee is per child. There are NO exceptions. Late fees will be added to your tuition and must be paid before your child can return to school. At 6:20pm you will also be billed a premium of $10.00 per child in addition to the dollar per minute charge. If we have not heard from you by 6:15pm we will try to contact you at all available numbers listed on your pink registration card, it is your responsibility to notify the school of any changes in numbers or addresses. If you cannot be reached we will call any persons listed as authorized escorts to come pick up your child. If nobody can be reached by 6:45pm Child Haven will be called to pick up your child.
If you are more than 5 minutes late, 3 or more times, in one calendar month, you will be billed a premium of $20.00. This policy is to encourage parents to be on time to pick up their child(ren). Our staff is required to stay with your child when you are late, and will be working overtime, this puts additional burden on the resources of the school. Furthermore, we are licensed to be open during specific hours of the day.
Signing Your Child In and Out
Each child must be signed in on their teacher's attendance daily, you must indicate the time of arrival and departure and initial. Please also make sure the teacher is aware of the child's presence. Signing your child in and out is very important and is mandatory by the Licensing Division. For the safety of the children and to maintain proper ratios we must always know who is present. This is extremely important in the event of an emergency or evacuation. This Licensing requirement is mandatory, and failure to comply will result in a $5.00 charge added to your account per occurrence.
Drop In Rate
Drop in children must have all enrollment paperwork completed, current shot record, and a preadmission physical exam on file. The drop in rate is $35.00 per day. You must notify the Center before your child attends. Drop in Rates for two year old children is $45.00 per day. Admission is subject to space availability.
Drop In Hourly Rate
The hourly drop in rate is $5.00 per hour; your child must be currently enrolled. Drop in rates are billed in full hour increments only. If your child is present for preschool before 9am or stays beyond 11:30am, your account will be billed the hourly drop in rate in full hour increments.
Holidays and Vacations
Holidays and vacation for the preschool correspond with those of the Clark County School District schedule of holidays. The Center is closed for the following holidays: Labor Day, Thanksgiving and the day after, Christmas Day, New Year's Day, Memorial Day, July 4th. There are no tuition adjustments for vacations, absences, or holiday and break closures.
Preschool will not be in session for Winter Break, Spring Break, however you are still responsible for the full month's tuition. The daycare will be open during the breaks. If you would like your child to attend the Center during the breaks, admission is subject to space availability. You will be billed daycare rates. We do provide many activities and projects for the children to participate in during the preschool breaks.
Vacation and Sick Policy Daycare Only
Your child must be enrolled in the Center for 3 months before you are eligible for Vacation and Sick Credit. You are required to give a 2 week notice of vacation time, forms are available in the office. Vacation and Sick credit are for full time students only.
Each year each child who is enrolled in the Center for daycare is given two (2) weeks vacation, tuition free. Each daycare child also has four (3) weeks of sick time, which is billed at ½ the rate of tuition. Vacation and Sick time are credited only when the child is absent for a complete week. Any vacation or leave that is not taken within a one year period will be forfeited. Vacation days may not be applied to your final two weeks of child care nor may they be applied to any outstanding childcare debts you may owe such as late payment fees or drop in charges. Tuition rates are the same regardless of holidays, breaks, and absences. No make-up days are permitted due to absences or holidays. The contracted tuition rate is due for all time taken off other then the 2 weeks vacation (full weeks) and 3 week (vacation/sick full weeks) billed at 1/2 the contracted tuition rate.
Referral Credit
We value and appreciate your support and referrals. If you refer a child who enrolls at Christ Lutheran Children's Center, and completes a four week enrollment period, you are awarded a $20.00 referral credit.
Special Discounts
Christ Lutheran Children's Center offers a multiple child discount to children who are enrolled full time. The discount is 10% off the 2nd child. We also offer a 10% discount to confirmed Christ Lutheran Church members. Please make the director aware of your Christ Lutheran Church membership.
Diapers
If your child is in diapers, you need to bring diapers and wipes. Teachers will try to remind you if your supplies are low, however it is your responsibility to ensure your child has adequate supplies. Children's diapers are changed as needed and checked every 1 1/2 to 2 hours, a record of diaper changes is kept daily, and available upon request. If your child runs out of diapers or wipes we do supply them at the cost of $2.00 per diaper (including wipes) If wipes are forgotten you will be billed $3.00 per week. Please make sure your wipes are labeled, it is also recommended that your diapers are labeled.
If your child naps, you will be required to bring a crib sheet and blanket for nap time. We supply the nap mat and lots of tender loving care. Please make sure you bring these items every Monday and take them home every Friday to be laundered. We have no laundry facility to wash sheets and blankets. If the crib sheet and blanket are forgotten, both items will be provided for child and you will be billed $4.00 for the weeks use.
Toilet Training
Toilet Training guidelines are posted in the two year old room and copies are made available when your child is ready to potty train. Children are never punished or forced when toilet training. We work with the parents on toilet training your child. When your child is potty training please provide extra changes of clothing.
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